About Us

About This Site

By way of an exclusive agreement with La Crosse Technology, GreatBigOutlet.com is authorized to purchase all product returns, closeouts and discontinued items and resell them directly to the public via this Web site.

Every item available on this site is in 100% perfect working condition, unless otherwise stated. Each carries the original new product warranty and includes access to La Crosse Technology technical support.

Product Categories
All products offered on this site are classified and priced according to their appearance. Choose from four available categories:

  • Like New or Discontinued No visible flaws on the finish. Some are new, and the rest are as good as new!
  • Flaw on Back Only The back has minor smudges, scratches or discolorations on the finish, but the front has no visible flaws.
  • Minor Flaw on Front The front has minor smudges, scratches or discolorations on the finish.
  • Flaw on Front The front has noticeable flaws, scratches or discolorations on the finish. Perfect for an RV or cabin!

Every product offered on this site has been carefully inspected, tested, and proven to function like new. Some products are new and damaged during shipping, others are returned items that have been refurbished. Some of the products offered are closeouts or discontinued items that have never been sold.

All products are shipped on a first-come-first-served basis. If your order arrives after a product category has become unavailable, you will be contacted and given the option to cancel your order or replace your order with an alternative item.

Warranty & Guarantee
Every product carries a full warranty from the manufacturer.  For more information about warranty coverage, e-mail us at service@greatbigoutlet.com.

All products are accurately classified and fully guaranteed. If you receive a product and believe it to be in a condition other than described, simply return it for exchange. It’s that easy.

Your product purchase also entitles you to online technical support directly from La Crosse Technology. For more information, send an e-mail to support@greatbigoutlet.com.


Policy and Procedures

Payment Options
GreatBigOutlet.com accepts payment by credit card only. Credit cards are charged at time of order. Orders are subject to verification and acceptance before shipping.
 
We accept the following credit cards:

  • VISA
  • MasterCard
  • American Express
  • Discover
  • (Note: Orders shipped to a Wisconsin address will be charged 5.5% sales tax.)

    Security
    The security of the information regarding your order is very important to us. We use the most advanced technology available to protect the security of your online order information. Your order information is encrypted to protect it from being decoded by anyone other than GreatBigOutlet.com.
     
    Privacy
    We respect your privacy and are committed to maintaining and using your information responsibly. This privacy policy addresses the use and disclosure of your e-mail address and other personal information we collect from you on our Web site. By visiting GreatBigOutlet.com you are accepting the practices described in this privacy policy.
     
    Any personal information you provide to us on our Web site when you register or shop online is maintained in private files on our secure Web server and our internal systems. Occasionally, we will send you e-mails about new products, services, or special promotions. We will not sell, rent or share your e-mail address with others, regardless of how it was obtained.
     
    At any time, you may request to be removed from our promotional e-mail list by sending a message to service@greatbigoutlet.com.


    Customer Service

    Contact our customer service department if you have questions regarding your order (billing amount, shipping status, receipt of incorrect items, etc.). Customer service inquiries should be e-mailed to service@greatbigoutlet.com. Please include your order number with all customer service correspondence.
     
    Technical Support
    Technical support for your product is available directly from La Crosse Technology. Please e-mail your questions to support@lacrossetechnology.com or call 608-782-1610 for assistance.
     

    GreatBigOutlet.com
    2815 Losey Blvd. So.
    La Crosse, WI 54601